Product Evaluation

If you prefer to speak with someone immediately about a quality or delivery issue, contact your Cohu representative (phone numbers here). With performance questions, contact Customer Service at 858/277-6700 (7:00 a.m. to 4:00 p.m. Pacific). Or you can leave a message at any time.

Cohu built its enviable reputation of customer satisfaction by listening to your comments and taking action on them. Your review counts! It will be acknowledged within our organization and benefit CCTV users around the world.

Please take just a moment to complete this appraisal form. (It really helps to have your PO number or our sales number, but it's not required.) Red fields are required.

Your PO number
Cohu Sales Order number
First Name:
 Last Name:
Company:
Address:
  
City:
 State: Code:
Country:
Telephone:
 FAX:
email:


1. Preparing this order, was the factory and field support you received:
Superior  Satisfactory  Less than satisfactory  Not satisfied.
Comments: 


2. Was your order received when promised?
On schedule  Ahead of schedule  A little late  Unacceptably late
Comments: 
 

3. Rate your satisfaction with accuracy and completeness of the order.
Completely satisfied  Somewhat satisfied  Less than satisfied  Not satisfied
Comments: 


4. How would you rate the manufactured quality of this product?
Sturdy, Better than expected  What I expected  Less than satisfied  Not satisfied
Comments: 


5. How would you rate the technical performance of this product?
Better than expected  What I expected  Less than satisfied  Not satisfied
Comments: 


6. How would you rate the overall value of this product?
Completely satisfied  Somewhat satisfied  Less than satisfied  Not satisfied
Comments: 


7. Would you like to be contacted to discuss this evaluation or your order?
Yes No
Comments: 


8. Would you recommend Cohu products to others?
Yes No
Comments: 


9. How did you hear about Cohu?
I’m a previous customer  Specified by a customer/integrator/other  Advertising/trade show  Recommended by a colleague
Other: 

 

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 Find a sales rep     Send us an email   12367 Crosthwaite Circle • Poway, CA 92064 USA +1 858 277 6700